Skip to main content

Help Center

Frequently Asked Questions

Everything you need to know about purchasing, financing, trading in, and taking delivery with AutoNova Cars.

Yes. Every vehicle in our inventory undergoes a comprehensive Ontario safety inspection conducted by licensed Master Technicians, accompanied by a verified CARFAX® Canada report. Items checked include brakes, tires, suspension, fluids, diagnostics, electrical systems, and structural integrity.
Absolutely. Complete transparency is non-negotiable at AutoNova. We provide an authentic, live Carfax Canada vehicle history report on every vehicle in our inventory showing past registration, service records, and any insurance claim declarations.
Any remaining manufacturer original factory warranty (powertrain, bumper-to-bumper, hybrid battery) transfers directly to you. In addition, we partner with Canada's top extended warranty providers to offer comprehensive protection packages covering mechanical components, roadside assistance, electronics, and rental car coverage up to 5 years / 100,000 km.
We work directly with major Canadian chartered banks (TD, RBC, Scotiabank, BMO) and credit unions. You can complete our online pre-qualification form in 2 minutes with no impact on your credit score. We then structure terms from 36 to 84 months at competitive interest rates with zero prepayment penalties.
Yes! We handle existing liens and negative equity on a daily basis. We will contact your current lender to obtain the exact payout quote, apply your trade-in value, and roll any remaining balance into your new financing package seamlessly.
Yes. We offer white-glove door-to-door delivery throughout Brampton and the Greater Toronto Area, and arrange bonded, fully-insured automotive carrier shipping across Ontario, Quebec, Alberta, British Columbia, and the Atlantic provinces.
You can book an appointment online on any vehicle's detail page, chat with our sales team via WhatsApp, or call us at (647) 534-9055. Walk-ins are also welcome during normal showroom hours.

Still have questions?

Our vehicle advisors are here to provide clear, prompt answers without any high-pressure sales tactics.

Contact Us
(647) 534-9055
Book Appointment